Last updated April 08, 2026
We are HaulMind LLC, doing business as Hauvelo ("Company," "we," "us," "our"). We operate https://hauvelo.com, as well as any other related products and services that refer or link to these legal terms (collectively, the "Services").
You can contact us by email at support@hauvelo.com or by mail to HaulMind LLC, 5900 Balcones Dr, Austin, TX 78731, United States.
These Legal Terms constitute a legally binding agreement made between you, whether personally or on behalf of an entity ("you"), and HaulMind LLC, concerning your access to and use of the Services. You agree that by accessing the Services, you have read, understood, and agreed to be bound by all of these Legal Terms. IF YOU DO NOT AGREE WITH ALL OF THESE LEGAL TERMS, THEN YOU ARE EXPRESSLY PROHIBITED FROM USING THE SERVICES AND YOU MUST DISCONTINUE USE IMMEDIATELY.
We reserve the right, in our sole discretion, to make changes or modifications to these Legal Terms at any time and for any reason. We will alert you about any changes by updating the "Last updated" date and sending an email notification to your registered email address before changes take effect. Your continued use of the Services after such changes constitutes your acceptance of the revised terms.
Hauvelo is a revenue intelligence platform for trucking company owners. It helps carriers track loads, calculate profit margins, manage driver payroll, monitor fleet compliance, and generate weekly business performance reports. The information provided when using the Services is not intended for distribution to or use by any person or entity in any jurisdiction or country where such distribution or use would be contrary to law or regulation.
Important Notice: Hauvelo's payroll calculation features are provided for reference and estimation purposes only. Hauvelo is not a licensed payroll processing service. Always verify all payroll calculations with a qualified payroll professional and comply with all applicable federal and state wage laws. Hauvelo's compliance reminder features are provided as a convenience only. You are solely responsible for maintaining all required federal and state regulatory compliance.
We are the owner or the licensee of all intellectual property rights in our Services, including all source code, databases, functionality, software, website designs, text, and graphics (collectively, the "Content"), as well as the trademarks, service marks, and logos contained therein (the "Marks"), including the HAUVELO™ trademark.
Our Content and Marks are protected by copyright and trademark laws and treaties around the world. Subject to your compliance with these Legal Terms, we grant you a non-exclusive, non-transferable, revocable license to access the Services solely for your internal business purpose.
No part of the Services and no Content or Marks may be copied, reproduced, republished, uploaded, posted, publicly displayed, encoded, translated, transmitted, distributed, sold, licensed, or otherwise exploited for any commercial purpose whatsoever, without our express prior written permission.
By using the Services, you represent and warrant that: (1) you have the legal capacity and agree to comply with these Legal Terms; (2) you are not a minor in the jurisdiction in which you reside; (3) you will not access the Services through automated or non-human means; (4) you will not use the Services for any illegal or unauthorized purpose; and (5) your use of the Services will not violate any applicable law or regulation.
You may not access or use the Services for any purpose other than that for which we make the Services available. As a user of the Services, you agree not to:
The Services do not offer users the ability to submit or post public content visible to other users. Any business data you enter into Hauvelo (loads, driver information, payroll data, compliance records) is your private business data and is not shared with other users.
You and Hauvelo agree that we may access, store, process, and use any information and personal data that you provide in accordance with our Privacy Policy. By submitting suggestions or other feedback regarding the Services, you agree that we can use and share such feedback for any purpose without compensation to you. You retain full ownership of all of your business data entered into the Services.
We reserve the right, but not the obligation, to: (1) monitor the Services for violations of these Legal Terms; (2) take appropriate legal action against anyone who violates the law or these Legal Terms; (3) in our sole discretion, refuse, restrict access to, or limit the availability of the Services; and (4) otherwise manage the Services in a manner designed to protect our rights and property and to facilitate the proper functioning of the Services.
These Legal Terms shall remain in full force and effect while you use the Services. We reserve the right to, in our sole discretion and without notice or liability, deny access to and use of the Services to any person for any reason, including for breach of any representation, warranty, or covenant contained in these Legal Terms or of any applicable law or regulation. We may terminate your use or participation in the Services or delete your account at any time, without warning, in our sole discretion.
If we terminate or suspend your account for any reason, you are prohibited from registering and creating a new account under your name or any third party's name. In addition to terminating or suspending your account, we reserve the right to take appropriate legal action, including pursuing civil, criminal, and injunctive redress.
We reserve the right to change, modify, or remove the contents of the Services at any time or for any reason at our sole discretion without notice. We cannot guarantee the Services will be available at all times. We may experience hardware, software, or other problems or need to perform maintenance related to the Services, resulting in interruptions, delays, or errors. You agree that we have no liability whatsoever for any loss, damage, or inconvenience caused by your inability to access or use the Services during any downtime or discontinuance of the Services.
These Legal Terms shall be governed by and construed in accordance with the laws of the State of Texas, United States. HaulMind LLC and yourself irrevocably consent that the courts of Travis County, Texas shall have exclusive jurisdiction to resolve any dispute which may arise in connection with these Legal Terms, subject to the arbitration provisions below.
Informal Negotiations. To expedite resolution and control the cost of any dispute, the parties agree to first attempt to negotiate any dispute informally for at least 30 days before initiating arbitration. Such informal negotiations commence upon written notice from one party to the other party sent to support@hauvelo.com.
Binding Arbitration. If informal negotiations fail, any dispute arising out of or in connection with these Legal Terms shall be referred to and finally resolved by binding arbitration in Travis County, Texas, United States. The arbitration shall be conducted in the English language. The governing law shall be the substantive law of Texas.
Restrictions. The parties agree that any arbitration shall be limited to the dispute between the parties individually. To the full extent permitted by law: (a) no arbitration shall be joined with any other proceeding; (b) there is no right or authority for any dispute to be arbitrated on a class-action basis; and (c) there is no right or authority for any dispute to be brought in a purported representative capacity on behalf of the general public.
Exceptions. The following disputes are not subject to arbitration: (a) any disputes seeking to enforce or protect intellectual property rights; (b) any dispute related to allegations of theft, piracy, invasion of privacy, or unauthorized use; and (c) any claim for injunctive relief.
There may be information on the Services that contains typographical errors, inaccuracies, or omissions, including descriptions, pricing, availability, and various other information. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update the information on the Services at any time, without prior notice.
The services are provided on an as-is and as-available basis. You agree that your use of the services will be at your sole risk. To the fullest extent permitted by law, we disclaim all warranties, express or implied, in connection with the services and your use thereof, including, without limitation, the implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We make no warranties or representations about the accuracy or completeness of the services' content. Hauvelo's payroll calculations, compliance reminders, floor rate estimates, and business intelligence reports are provided for informational purposes only and do not constitute professional financial, legal, payroll, or regulatory advice.
In no event will we or our directors, employees, or agents be liable to you or any third party for any direct, indirect, consequential, exemplary, incidental, special, or punitive damages, including lost profit, lost revenue, loss of data, or other damages arising from your use of the services, even if we have been advised of the possibility of such damages.
Notwithstanding anything to the contrary contained herein, our liability to you for any cause whatsoever and regardless of the form of the action, will at all times be limited to the lesser of: (a) the amount paid by you to us during the six (6) month period prior to the event giving rise to the claim, or (b) $500.00 USD. Certain US state laws do not allow limitations on implied warranties or the exclusion or limitation of certain damages. If these laws apply to you, some or all of the above disclaimers or limitations may not apply to you, and you may have additional rights.
You agree to defend, indemnify, and hold us harmless, including our subsidiaries, affiliates, and all of our respective officers, agents, partners, and employees, from and against any loss, damage, liability, claim, or demand, including reasonable attorneys' fees and expenses, made by any third party due to or arising out of: (1) use of the Services; (2) breach of these Legal Terms; (3) any breach of your representations and warranties set forth in these Legal Terms; (4) your violation of the rights of a third party, including but not limited to intellectual property rights; or (5) any overt harmful act toward any other user of the Services.
We will maintain certain data that you transmit to the Services for the purpose of managing the performance of the Services, as well as data relating to your use of the Services. Although we perform regular routine backups of data, you are solely responsible for all data that you transmit or that relates to any activity you have undertaken using the Services. You agree that we shall have no liability to you for any loss or corruption of any such data, and you hereby waive any right of action against us arising from any such loss or corruption of such data.
Visiting the Services, sending us emails, and completing online forms constitute electronic communications. You consent to receive electronic communications, and you agree that all agreements, notices, disclosures, and other communications we provide to you electronically satisfy any legal requirement that such communication be in writing. You hereby agree to the use of electronic signatures, contracts, orders, and other records, and to electronic delivery of notices, policies, and records of transactions initiated or completed by us or via the Services.
Free Tier. Hauvelo offers a free tier limited to 25 loads per month and 1 truck, with data stored locally in your browser only. No credit card is required for the free tier.
Paid Subscriptions. Paid subscription plans are available on a monthly or annual basis. Subscription fees are billed in advance. All fees are in US dollars and are non-refundable except as described below.
Founding Member Pricing. Founding member pricing is locked for life for eligible subscribers who join during the founding member period, subject to continued subscription and compliance with these Terms.
Free Trial. We offer a 14-day free trial for paid plans. At the end of the free trial period, your account will not be automatically charged. Your subscription will be suspended until you upgrade to a paid plan.
Automatic Renewal. Paid subscriptions automatically renew at the end of each billing period (monthly or annual, as selected) until cancelled. You may cancel at any time through your account settings or by contacting us at support@hauvelo.com.
Cancellation. You may cancel your subscription at any time by logging into your account settings or by contacting customer service at support@hauvelo.com. Cancellation takes effect at the end of the current billing period. You will retain access to paid features until the end of your current paid period.
Refunds. We offer refunds on a case-by-case basis. To request a refund, contact support@hauvelo.com within 7 days of your charge. We reserve the right to deny refund requests that appear to be abuse of the refund policy.
Payment Methods. We accept Visa, Mastercard, American Express, and Discover. All payments are processed securely by Stripe. We do not store your credit card information.
Price Changes. We reserve the right to change subscription pricing at any time. We will provide at least 30 days' advance notice of any price increase to your registered email address. Founding member pricing is exempt from price increases for active subscribers who joined during the founding member period.
These Legal Terms and any policies or operating rules posted by us on the Services constitute the entire agreement and understanding between you and us. Our failure to exercise or enforce any right or provision of these Legal Terms shall not operate as a waiver of such right or provision. These Legal Terms operate to the fullest extent permissible by law. We may assign any or all of our rights and obligations to others at any time. If any provision or part of a provision of these Legal Terms is determined to be unlawful, void, or unenforceable, that provision is deemed severable from these Legal Terms and does not affect the validity and enforceability of any remaining provisions. There is no joint venture, partnership, employment, or agency relationship created between you and us as a result of these Legal Terms or use of the Services.
In order to resolve a complaint regarding the Services or to receive further information regarding use of the Services, please contact us at:
HaulMind LLC (doing business as Hauvelo™)
5900 Balcones Dr
Austin, TX 78731
United States
Email: support@hauvelo.com
Website: https://hauvelo.com